Frequently asked questions

Where is data physically stored?

On our own equipment in a data centre in Bishkek. No third-party clouds are used.

How do we become a customer?

Leave a request on the contact page. We onboard a limited number of companies to keep the service quality high.

Which platforms are supported?

Windows 10 or later, macOS 13 or later, Linux (DEB and RPM packages).

How do we restore data?

In a couple of clicks from the client app, or via a support request. File versions are kept for 30 days.

What happens if we cancel?

We provide a full export of your data within 14 days, after which it is removed from our disks.

Is there a trial period?

The first paid month counts as a pilot: you test the service on your own workload with no long-term commitment.